If you have an Xbox One or you had one in the past, then you must be aware with the fact that this product does not usually tend to show error codes; but it does when things actually go wrong.
However, when Error code pops up on your Xbox One’s screen, you will hardly find something to help you fix the issue. But fortunately, for the users who might have come across the error 0x800c000B, there are several can be really helpful to troubleshoot this error.
Xbox Error Code 0x800c000B
This error can occur if Party Chat is not working; a Purchase Check Failure is expected to be there. When you fail to sign in to your Xbox account, it can be a problem for you if you want to play online.
Fixing Xbox Error Code 0x800c000B
So now we’ll now discuss the things you can do when the Xbox Error Code 0x800c000B occurs, in order to fix it.
Check your internet connection
The situation when you can’t sign in your account could mean your internet connection is not working well, so that’s something we’ll need to look at. Possibly it has the whole thing to do with your Internet Service Provider, or maybe your Xbox One settings are at fault.
- Reset or restart your router
Most devices come with a tiny hole, and within that hole, is a button designed to restart the hardware.
To reset the router:
- Get a pin or any object that is able to fit inside the restart hole.
- Press and hold for up to 10 seconds. That’s it.
- Test network connection
To test network connection:
- You need to press the Xbox One button on your controller.
- Select Settings.
- Open All Settings.
- After opening it, navigate to Network.
- Then go to Network Settings.
- Finally, tap on “Test Network Connection” option and check if something wrong gets troubleshot through it.
Check if your Xbox Live is running well
Whenever good quality ole Microsoft is doing maintenance work on Xbox Live, it is more likely to cause several problems for Xbox One users. The best thing one can do right now is checking if work is being done this Microsoft service.
It’s generally as the Xbox Live Services Status Report, and it is going to show you everything you need to be aware of.
If this too does not help you, you can try clearing your disk storage cache, changing your MAC address, or deleting and reinstalling your Profile. If the problem still persists, it can be a critical one. Please contact to Microsoft Team.
All the best!